WE ARE CURRENTLY EXPERIENCING AN EXTREMELY HIGH NUMBER OF MESSAGES PLEASE READ BELOW FOR THE MOST COMMONLY ASKED QUESTIONS.
Our Current Response to COVID-19 8/1/2021
As of 24th December our Showroom is temporarily closed. This is in line with the latest legislation from the N.I. Executive. The Showroom will continue to remain closed until the current restrictions have been lifted.
We will continue to operate our Online Service as normal.
Given the current situation they maybe a slight delay in getting your orders processed, but we will have your items with you as quickly as we possibly can.
Some Items shipped via Parcelforce or Royal Mail are experiencing an additional delay.
Thank you for your patience regarding this.
DELIVERIES and Collections
We will continue to operate our delivery service throughout Northern Ireland.
We do however ask that you work with us during this difficult time.
Our trained delivery team will be following strict COVID measures to protect not only themselves, but you the customer. If you’d still prefer a contactless delivery to your doorstep, garden, garage or outbuilding then this can also be arranged.
We will continue to operate our Delivery and Setup with the following measures now in place.
For your piece of mind our Delivery Team have been thoroughly briefed on how to best conduct in home deliveries safely. During the delivery and time spend in your home they will
Maintain a safe distance when possible.
Wear appropriate PPE.
Sanitise their hand before and after entering your home.
Minimise contact with surface in your home.
When your delivery is arranged, we would ask you to prepare your home.
This will help minimise unnecessary contact.
We would ask that there is a clear path to your room of choice for delivery.
Please ensure all doors are open and the room is clear to work.
You will receive a call approx. 30mins before our arrival on the day of your delivery. It is extremely important that we are always informed if anyone is self-isolating or shielding
If someone in the property is isolating or shielding, we can provide a contactless delivery and place the item in a garage, driveway outbuilding or garden.
Alternatively, we can rearrange delivery for another time when we can enter the house safely.
Collection Services for items purchased are currently unavailable. We are operating a delivery only service at present.
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